Is Aircall an AI voice agent?

Aircall is a phone system first; it sells AI Voice Agents as an add-on with a $100 monthly minimum.

Does Aircall work with Shopify?

Aircall lists Shopify among its integrations and gives the example of pulling order details from Shopify during a call.

Which is better for abandoned cart recovery?

Loop Voice is built for it: calls go out from abandoned-checkout events, and recovered revenue is attributed to the calls.

Can Loop Voice replace our phone system?

No. Loop Voice runs AI calls for ecommerce; it isn't a general phone system for your team.

Loop Voice vs Aircall

Aircall is a cloud phone system for sales and support teams, with AI voice agents available as an add-on. Loop Voice is built for ecommerce: AI agents that call shoppers about abandoned checkouts, upsells and win-back, and answer support calls 24/7 using your store's data.

By Bawar Amadis, CEO · Last checked Oct 13, 2026

Loop Voice publishes this comparison. Details about Aircall come from Aircall's pricing page, checked on Oct 13, 2026. Prices and features change, so check the linked pages before you decide.

Prices and ratings as listed on Oct 13, 2026.
Comparison detail	Loop Voice	Aircall
What it is	AI voice agents for ecommerce: outbound sales calls and inbound support	Cloud phone system for teams, with AI Voice Agents
Outbound AI calls to abandoned checkouts	Yes	Not shown for abandoned checkouts
Inbound AI phone support	Yes, 24/7	Yes, with AI Voice Agents (from $100/month)
SMS	Yes	Yes, SMS and MMS (rates on request)
Platforms	Shopify, WooCommerce, Magento, Shopline	Integrations including Shopify
Starting price (as listed)	From $119/month for 120 credits	Essentials $30 and Professional $50 per license a month, minimum 3 licenses
Shopify App Store rating	5.0 (10 reviews)	Not listed

When Aircall is the better pick

Your team needs a full phone system: numbers, call routing and people taking calls.
You want AI voice agents inside the phone system your team already uses.
You need integrations beyond ecommerce, such as CRMs and helpdesks.

When Loop Voice is the better pick

You want calls triggered by store events like abandoned checkouts, with recovered revenue attributed to each call.
You want ready-made ecommerce flows: cart recovery, upsell, win-back and restock reminders.
You don't want per-seat pricing.

How pricing compares

Aircall lists Essentials at $30 and Professional at $50 per license a month, with a minimum of 3 licenses, and AI Voice Agents from a $100 monthly minimum. Loop Voice starts at $119 a month for 120 credits, with unlimited users.

Using both

You can keep Aircall for your team's calls and use Loop Voice for automated recovery calls and after-hours support.

Frequently asked questions

Is Aircall an AI voice agent?: Aircall is a phone system first; it sells AI Voice Agents as an add-on with a $100 monthly minimum.
Does Aircall work with Shopify?: Aircall lists Shopify among its integrations and gives the example of pulling order details from Shopify during a call.
Which is better for abandoned cart recovery?: Loop Voice is built for it: calls go out from abandoned-checkout events, and recovered revenue is attributed to the calls.
Can Loop Voice replace our phone system?: No. Loop Voice runs AI calls for ecommerce; it isn't a general phone system for your team.