Loop Voice vs JustCall
JustCall is a cloud phone and SMS platform for sales and support teams, with an AI Voice Agent sold as an add-on. Loop Voice is built for ecommerce: AI agents that call shoppers about abandoned checkouts, upsells and win-back, and answer support calls 24/7 with your store data.
By Bawar Amadis, CEO · Last checked Oct 13, 2026
Loop Voice publishes this comparison. Details about JustCall come from JustCall's pricing page, checked on Oct 13, 2026. Prices and features change, so check the linked pages before you decide.
| Comparison detail | Loop Voice | JustCall |
|---|---|---|
| What it is | AI voice agents for ecommerce: outbound sales calls and inbound support | Cloud phone and SMS for sales and support teams |
| Outbound AI calls to abandoned checkouts | Yes | Not shown for abandoned checkouts |
| Inbound AI phone support | Yes, 24/7 | AI Voice Agent add-on |
| SMS | Yes | Yes, SMS segments included by plan |
| Platforms | Shopify, WooCommerce, Magento, Shopline | CRM and helpdesk integrations; Shopify not shown on the pricing page |
| Starting price (as listed) | From $119/month for 120 credits | Team $29, Pro $49, Pro Plus $89 per user a month billed yearly, 2-user minimum |
| Shopify App Store rating | 5.0 (10 reviews) | Not listed |
When JustCall is the better pick
- Your sales or support team needs a dialer, shared numbers and SMS.
- You want AI Voice Agent minutes on top of a human team setup.
When Loop Voice is the better pick
- You want outbound recovery calls triggered by store events.
- You don't want per-user pricing.
- You want ecommerce flows ready to go.
How pricing compares
JustCall lists Team at $29, Pro at $49 and Pro Plus at $89 per user a month billed yearly, with a two-user minimum, and sells its AI Voice Agent as an add-on. Loop Voice starts at $119 a month for 120 credits, with unlimited users.
Frequently asked questions
- Does JustCall have an AI voice agent?
- Yes, as an add-on to its plans.
- Does JustCall call abandoned carts?
- Its pricing page doesn't describe abandoned-checkout calling; Loop Voice is built for it.
- Can Loop Voice replace JustCall?
- No. Loop Voice isn't a team phone system or dialer; it runs AI calls for ecommerce.
- Which costs less?
- JustCall prices per user plus AI add-ons; Loop Voice prices per answered conversation. Price your expected month on both.