Does Ringly make outbound calls?

Its pricing page says no: it lists "You need outbound or cold calling" under "Not for you if", and its abandoned-cart feature page is about answering shoppers who call before they buy. An older solutions page still mentions calling abandoned carts, so ask Ringly if you need it. Consio, Loop Voice and Outcraft all call shoppers who abandon checkout.

Which Ringly alternative works with Gorgias?

Consio and Loop Voice. Outcraft lists Zendesk but not Gorgias.

Is there a cheaper Ringly alternative?

Consio's entry price is lower, $30 a month for 100 call minutes, but it bills AI-agent minutes on top; Ringly charges $99 a month for 50 conversations of any length, then $1.99 each. Loop Voice starts at $119 a month and Outcraft at $300. Price your call volume and length on each.

Ringly alternatives for Shopify stores

By Bawar Amadis, CEO · Last checked Oct 28, 2026

Loop Voice makes one of the apps below. We checked every app's own pages and Shopify App Store listing on Oct 28, 2026, and list our sources at the end. If something has changed, tell us at hello@loopvoice.ai.

The short answer

For an AI agent that answers your support line, the closest Ringly alternatives are Consio and Loop Voice, which both answer support calls 24/7 using your Shopify order data, and Outcraft, which answers a forwarded line. All three also call shoppers who abandon checkout; Ringly's pricing page rules out "outbound or cold calling", though an older solutions page mentions abandoned-cart calls.

What Ringly does

Ringly's AI phone agent, Seth, answers a Shopify store's support calls 24/7: order status across 1,200+ couriers, cancellations, draft returns and product questions, in 40 languages, with handoff to your team, Gorgias or Zendesk. It costs $99 a month for 50 conversations, then $1.99 each, and its Shopify listing shows 4.6 from 3 reviews.

Where Ringly may not fit

Its pricing page says it isn't for you if "You need outbound or cold calling".
It works only with Shopify stores.
A free phone number comes only in the US and Canada; elsewhere you bring your own Twilio number.

The alternatives

Consio

Best for: support teams that also want reps or an AI agent calling shoppers.
What it does: a 24/7 AI voice agent for support (tracking, cancellations, returns, address changes, draft orders), outbound AI calls since September 2026, a power dialer and an SMS inbox. Integrates with Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze.
Price as listed: free plan for setup; $30 a month for 100 call minutes; AI-agent time $0.30 a minute on top.
Shopify App Store: 5.0 (44 reviews).
Watch for: billing by the minute, so long support calls cost more, and its site says it handles multiple languages without listing them.

Loop Voice vs Consio

Loop Voice (our app)

Best for: stores that want support calls answered and abandoned checkouts called by the same agent.
What it does: AI agents answer support calls 24/7: order status, your return policy and shipping questions. During your support hours they can transfer a caller to your team, briefing the teammate first; otherwise they open a ticket with the AI summary, the order and the recording, in Loop Voice and in Gorgias, Zendesk or Redo. The same agents call shoppers who abandon checkout and text the checkout link, in English, Spanish and 30 more languages.
Price as listed: from $119 a month for 120 credits; an answered conversation uses about 1.5 credits.
Shopify App Store: 5.0 (10 reviews).
Watch for: for low-volume inbound support alone, Ringly can cost less, and our pricing page says Loop Voice works best for stores with US customers.

Loop Voice vs Ringly

Outcraft

Best for: high-volume stores that want inbound and outbound across calls, texts and WhatsApp.
What it does: answers a forwarded line 24/7 and calls shoppers after abandoned checkouts and failed payments, with texts, iMessage, WhatsApp and email in the same flow. Integrates with Zendesk; Gorgias isn't listed.
Price as listed: $300 a month for up to 100 shoppers engaged.
Shopify App Store: no public listing found; 4.8 on G2 (14 reviews).
Watch for: pricing built for outbound volume, where a shopper counts once a call is placed even if nobody answers, and its help center says the agent can't change languages mid-conversation.

Loop Voice vs Outcraft

At a glance

App	Abandoned-checkout calls	Inbound support calls	Other channels	Price as listed	Shopify App Store
Callsy	Yes	Listed on its customer service page	SMS, email, WhatsApp	20 calls free on its listing; from $29 per 30 days	5.0 (16 reviews)
Consio	Yes, by AI or your reps	Yes, 24/7	SMS	Free plan; from $30 a month for 100 minutes	5.0 (44 reviews)
Loop Voice	Yes	Yes, 24/7	SMS	From $119 a month for 120 credits	5.0 (10 reviews)
Outcraft	Yes	Yes, 24/7 on a forwarded line	SMS, iMessage, WhatsApp, email	From $300 a month for 100 shoppers	No public listing found
Ringly	No, per its pricing page	Yes, 24/7	Texts during calls	$99 a month for 50 conversations	4.6 (3 reviews)

Need a full phone system instead?

Aircall, Dialpad, Quo and RingCentral sell AI agents or receptionists on top of phone lines for your team. See Loop Voice vs Aircall, vs Dialpad, vs Quo and vs RingCentral.

How to choose

Inbound support only, at low volume: Ringly or Consio, depending on how long your calls run.
You also want abandoned-checkout or win-back calls: Consio, Loop Voice or Outcraft.
Your callers switch languages mid-call: Ringly's help center says Seth switches between 10 of its 40 languages; Outcraft's says its agent can't.
Your team uses Gorgias: Consio, Loop Voice and Ringly integrate with it; Outcraft doesn't list it.

Frequently asked questions

Does Ringly make outbound calls?: Its pricing page says no: it lists "You need outbound or cold calling" under "Not for you if", and its abandoned-cart feature page is about answering shoppers who call before they buy. An older solutions page still mentions calling abandoned carts, so ask Ringly if you need it. Consio, Loop Voice and Outcraft all call shoppers who abandon checkout.
Which Ringly alternative works with Gorgias?: Consio and Loop Voice. Outcraft lists Zendesk but not Gorgias.
Is there a cheaper Ringly alternative?: Consio's entry price is lower, $30 a month for 100 call minutes, but it bills AI-agent minutes on top; Ringly charges $99 a month for 50 conversations of any length, then $1.99 each. Loop Voice starts at $119 a month and Outcraft at $300. Price your call volume and length on each.

Sources

Checked Oct 28, 2026.