Consio alternatives for Shopify stores
By Bawar Amadis, CEO · Last checked Oct 28, 2026
Loop Voice makes one of the apps below. We checked every app's own pages and Shopify App Store listing on Oct 28, 2026, and list our sources at the end. If something has changed, tell us at hello@loopvoice.ai.
The short answer
For an AI agent that calls shoppers who abandon checkout, the closest Consio alternatives are Callsy, Loop Voice and Outcraft; for a support line only, Ringly. None of them has a power dialer for your own reps, so if your team makes the calls, Consio is hard to replace.
What Consio does
Consio is a phone platform for Shopify brands: an AI voice agent that answers support calls 24/7 and, since September 2026, makes outbound calls, plus a power dialer for your own reps and an SMS inbox. Its Shopify listing shows 5.0 from 44 reviews and plans from free up to $120 a month for 1,000 call minutes.
Where Consio may not fit
- AI-agent time is billed at $0.30 a minute on top of call minutes, so long AI calls add up.
- Going over your minutes moves you to the next plan automatically.
- Shopify is the only store platform it names.
The alternatives
Callsy
- Best for
- small stores that want low-cost recovery calls with text and email follow-up.
- What it does
- AI agents call shoppers 5 minutes after an abandoned checkout by default, retry up to twice, and follow up by text or email; WhatsApp is also listed as a channel. It also runs win-back and payment reminders. Its listing names 40+ languages and its homepage says it is EU-hosted.
- Price as listed
- 20 calls and 20 texts free, once (its cart-recovery page says the first 200 calls); from $29 every 30 days for 50 calls and 50 texts.
- Shopify App Store
- 5.0 (16 reviews).
- Watch for
- its homepage and listing show different plans and currencies, and it lists no helpdesk integration.
Loop Voice (our app)
- Best for
- stores that want to pay per answered conversation rather than per minute, for recovery calls and a 24/7 support line.
- What it does
- AI voice agents call shoppers about abandoned checkouts, upsells and win-back, answer support calls 24/7, and text the checkout link during or after calls. They speak English, Spanish and 30 more languages, call Klaviyo and Omnisend segments, and hand off to Gorgias, Zendesk or Redo.
- Price as listed
- from $119 a month for 120 credits; an answered conversation uses about 1.5 credits and unanswered calls use none.
- Shopify App Store
- 5.0 (10 reviews).
- Watch for
- no power dialer for your own reps, fewer App Store reviews so far, and our pricing page says it works best for stores with US customers, $50+ orders and 100+ abandoned carts a month.
Outcraft
- Best for
- high-volume stores that want calls, texts, iMessage, WhatsApp and email in one sequence.
- What it does
- AI agents call shoppers after abandoned checkouts, failed payments and cancellation intent, retry and follow up by text, and answer a forwarded line 24/7. Integrates with Klaviyo, Omnisend, Zendesk, HubSpot and Salesforce.
- Price as listed
- $300 a month for up to 100 shoppers engaged, falling under $1.00 a shopper from 4,000 a month.
- Shopify App Store
- no public listing found; 4.8 on G2 (14 reviews).
- Watch for
- the $300 minimum; a shopper counts once a call is placed, even if nobody answers; and going over moves you to the next plan.
Ringly
- Best for
- stores that only need their support line answered.
- What it does
- an AI phone agent named Seth answers support calls 24/7 (order status, cancellations, draft returns, product questions) in 40 languages and hands off to your team, Gorgias or Zendesk.
- Price as listed
- $99 a month including 50 conversations, then $1.99 each; spam, hang-ups and test calls are free.
- Shopify App Store
- 4.6 (3 reviews).
- Watch for
- its pricing page says it isn't for you if "You need outbound or cold calling".
At a glance
| App | Abandoned-checkout calls | Inbound support calls | Other channels | Price as listed | Shopify App Store |
|---|---|---|---|---|---|
| Callsy | Yes | Listed on its customer service page | SMS, email, WhatsApp | 20 calls free on its listing; from $29 per 30 days | 5.0 (16 reviews) |
| Consio | Yes, by AI or your reps | Yes, 24/7 | SMS | Free plan; from $30 a month for 100 minutes | 5.0 (44 reviews) |
| Loop Voice | Yes | Yes, 24/7 | SMS | From $119 a month for 120 credits | 5.0 (10 reviews) |
| Outcraft | Yes | Yes, 24/7 on a forwarded line | SMS, iMessage, WhatsApp, email | From $300 a month for 100 shoppers | No public listing found |
| Ringly | No, per its pricing page | Yes, 24/7 | Texts during calls | $99 a month for 50 conversations | 4.6 (3 reviews) |
How to choose
- Your reps call shoppers themselves: stay with Consio; none of the alternatives here has a power dialer.
- You want to pay per answered conversation instead of per minute: Loop Voice.
- You want the lowest entry price for recovery calls: Callsy, from $29 every 30 days.
- You contact thousands of shoppers a month across calls, texts and WhatsApp: Outcraft.
- You only need your support line answered: Ringly.
Frequently asked questions
- Does any Consio alternative have a power dialer?
- Not among these four; they run AI agents. If your team calls shoppers itself, Consio's power dialer is the main reason to stay.
- Which Consio alternative is cheapest?
- Callsy has the lowest paid plan, $29 every 30 days for 50 calls and 50 texts. Ringly starts at $99 a month for 50 inbound conversations, Loop Voice at $119 for 120 credits and Outcraft at $300 for 100 shoppers. What you pay depends on volume and on how each counts unanswered calls.
- Which alternatives also answer inbound calls?
- Loop Voice, Outcraft (on a forwarded line) and Ringly answer support calls 24/7. Callsy's customer service page says it answers calls 24/7 too, without describing setup.
Sources
- apps.shopify.com/consio, consio.ai/pricing, consio.ai/integrations, consio.ai/updates
- apps.shopify.com/callsy-ai, callsy.ai, callsy.ai/integrations, callsy.ai/use-cases/ai-customer-service
- apps.shopify.com/loop-voice-agent, loopvoice.ai/pricing
- outcraft.ai/pricing, outcraft.ai/integrations, g2.com/products/outcraft-ai
- apps.shopify.com/ringly-io, ringly.io/pricing
Checked Oct 28, 2026.
