Outcraft AI Alternatives for Abandoned Cart Calls

The short answer

For abandoned cart calls, Loop Voice is the closest match: it calls the shopper, texts the checkout link when nobody picks up and charges per answered conversation, though it doesn't send email yet and has no WhatsApp or iMessage. Bland AI suits a store with developers who want to build and host their own agent. If calls aren't paying off for your store, keeping email, text and WhatsApp flows in a marketing platform such as Klaviyo or Postscript is the route with no calls at all.

Loop Voice makes one of the apps below. We checked every app's own pages and Shopify App Store listing on Oct 28, 2026, and list our sources at the end. If something has changed, tell us at hello@loopvoice.ai.

What Outcraft does

Outcraft is an AI agent for DTC brands that calls shoppers and follows up on SMS, iMessage, WhatsApp and email. Its pricing page sells monthly bands of shoppers, from $300 for up to 100 to $10,500 for up to 10,000, with every channel included. We found no Shopify App Store listing on Nov 6, 2026; its homepage cites 4.8/5 on G2. On that date the first band also showed $150 as a Black Friday Cyber Monday offer, with no end date given.

Why stores look for alternatives

Unanswered calls are billed

Its help center counts campaign runs, one shopper in one campaign, and a run is counted when the first call or message goes out, even if nobody answers.

The first band is $300 a month

The smallest band covers up to 100 shoppers at a list price of $3.00 each, and no free plan is listed. A shopper in three campaigns counts as three runs.

Shopify is connected through webhooks

Its setup guide has you create webhooks in Shopify Admin with URLs it generates, and we found no public listing on the Shopify App Store.

Eight languages in setup, 40+ in marketing

Its agent setup guide lists eight selectable languages, while its marketing pages say 40+, and the agent can't call a Spanish speaker in the US in Spanish when US English is the default.

The alternatives

Loop Voice

Closest match

Best for: Stores that want AI calls on abandoned checkouts, a text and email follow-up, and a bill that counts answered conversations only.
What it does: The abandoned-checkout flow starts from the checkout event, calls after the delay you set, texts the checkout link, calls again with a discount and sends a last note, and it stops when the shopper orders or says stop. The same agents run upsell and win-back calls and answer your support line 24/7, and you rehearse an agent against six shopper personas in the Simulator before it dials anyone.
Price as listed: Free plan with 10 credits on the Shopify App Store; paid plans from $119 a month for 120 credits, about 80 answered conversations. Calls nobody answers use no credits, and annual billing takes 20% off.
Rating: 5.0 (10 reviews) on the Shopify App Store
Watch for: No WhatsApp or iMessage, and it never takes card details on a call. Answered calls that don't end in an order still use credits, US texts need 10DLC registration, it has fewer App Store reviews, and its pricing page says it works best for US stores with $50+ orders and 100+ abandoned carts a month.

Loop Voice vs Outcraft

Bland AI

Build your own

Best for: Stores with developers who want to build, host and tune their own voice agent.
What it does: A platform for building phone agents in an agent builder or through its API. It has no Shopify app: a developer starts calls with its call API or a Zapier template on Shopify's New Abandoned Cart trigger, and brings order data in through webhook tools that call your own backend.
Price as listed: Start: $0.14 a minute with no platform fee. Build: $0.12 a minute plus $299 a month. Enterprise: custom. Numbers are $15 a month each, and every outbound attempt on its telephony costs at least $0.015.
Rating: No Shopify App Store listing found; Trustpilot 2.9 from 2 reviews.
Watch for: Texting is on Enterprise and the Agent Phone Plan only, and we found no email in its docs. Its four TCPA guard rails start switched off on a new agent, its docs show no quiet-hours or frequency-cap setting, and order attribution is yours to build. A July 2026 retail post on its own site says it is "not designed for small businesses or teams lacking technical expertise", while its pricing page now shows self-serve plans.

Loop Voice vs Bland AI

Keep your email, text and WhatsApp flows

No calls

Best for: Stores where calls don't pay off, such as low order values or a few abandoned checkouts a month.
What it does: Stay in a marketing platform and recover checkouts by message. Klaviyo's abandoned cart flow can send email and SMS, and it suggests a first message 2 to 4 hours after checkout starts and a second 20 to 48 hours later. Its WhatsApp messages work outside the US only, because Meta doesn't currently support WhatsApp marketing messages to US numbers. Postscript runs SMS, MMS and RCS flows with templates for cart and browse abandonment.
Price as listed: Klaviyo: free up to 250 active profiles with 500 email sends a month; US SMS is $0.01 plus carrier fees per send. Postscript Starter: $0 a month with a $49 monthly minimum spend, $0.009 per SMS plus carrier fees.
Rating: Not checked for this page; see each app's Shopify listing.
Watch for: No one talks to the shopper, so objections and questions go unanswered. SMS needs consent and registration, and Postscript shows no email price yet (a waitlist). Loop Voice's Klaviyo integration uses Klaviyo segments if you later add calls.

At a glance

You pay for
Outcraft: Each shopper per campaign, answered or not; from $300 a month
Loop Voice: Answered conversations; from $119 a month
Bland AI: Connected minutes, $0.12 to $0.14
Your email and text flows
Your email and text flows: Per message sent; Klaviyo US SMS $0.01 plus carrier fees
Abandoned-checkout calls
Yes:
Outcraft: First call 15 minutes after the checkout in its default sequence
Yes:
Loop Voice: From the checkout event, 10 minutes later by default; adjustable
Partly:
Bland AI: Build it: call API or a Zapier template
Your email and text flowsNo:
Your email and text flows: No calls
Text when nobody picks up
Yes:
Outcraft: SMS, iMessage or WhatsApp steps in your sequence
Yes:
Loop Voice: Texts the checkout link after the first call
Partly:
Bland AI: Enterprise or the Agent Phone Plan only
Your email and text flowsYes:
Your email and text flows: SMS steps in the cart flow
Email follow-up
Yes:
Outcraft: From your Gmail or Outlook mailbox
No:
Loop Voice: Not yet; texts only
Bland AI: Not described in its docs
Your email and text flowsYes:
Your email and text flows: Core of Klaviyo's cart flow
WhatsApp and iMessage
Yes:
Outcraft: Both, one WhatsApp account per account
No:
Loop Voice: Neither is offered
Partly:
Bland AI: iMessage on Enterprise; WhatsApp listed on its integrations page
Your email and text flowsPartly:
Your email and text flows: Klaviyo WhatsApp outside the US only; Postscript lists SMS, MMS, RCS
Shopify connection
Partly:
Outcraft: Webhooks you create; no public listing found
Yes:
Loop Voice: Shopify App Store install, no API key
No:
Bland AI: No Shopify app; API or Zapier
Your email and text flowsYes:
Your email and text flows: Cart flow templates for Shopify stores
AI answers your support line
Yes:
Outcraft: Forwarded line answered at any hour
Yes:
Loop Voice: Answers 24/7, looks up orders, hands off
Partly:
Bland AI: Inbound agents; order data through webhooks you build
Your email and text flowsNo:
Your email and text flows: Not a calling tool
Test before going live
Yes:
Outcraft: Unbilled test calls from a campaign's Test button
Yes:
Loop Voice: Simulator with six shopper personas
Yes:
Bland AI: Evaluations and simulated callers
Your email and text flows
Your email and text flows: Klaviyo suggests email first, then SMS

How to choose

You want a text after an unanswered call, and a bill that counts answered conversations only
Loop Voice
Texts go out after the first call, and calls nobody answers use no credits.
You have developers and want to own the agent, its prompts and the telephony
Bland AI
Its API and webhook tools give full control, billed per connected minute, but the Shopify trigger, texts and attribution are yours to build.
Your orders average under $50 or you see fewer than 100 abandoned checkouts a month
Keep your email, text and WhatsApp flows
Both Outcraft's FAQ and Loop Voice's pricing page point to higher order values, so messages may recover more per dollar.
You sell on WooCommerce as well as Shopify
Loop Voice
It connects WooCommerce through a WordPress plugin, where Outcraft lists no native WooCommerce integration.

Moving from Outcraft to Loop Voice

1
Install from the Shopify App Store
Approve Loop Voice on Shopify's install screen. There are no webhook URLs to paste into Shopify Admin.
2
Carry over your opt-outs
Outcraft marks shoppers who opted out as do-not-contact and lists leads by status through its API. Add those numbers to Loop Voice's do-not-contact list by hand before the first call.
3
Rebuild the sequence as a flow
Start from the abandoned checkout template, then set the call and text steps and the Shopify codes the agent may offer. Email steps aren't available yet, and WhatsApp and iMessage steps have no equivalent, so decide whether to keep those in another tool.
4
Rehearse before it dials
Run the Simulator against its six shopper personas, then have the agent call your own phone from the test console.
5
Pause the old campaign
Pause the matching Outcraft campaign and delete its webhooks. Shoppers already inside it keep getting its follow-ups, so check the overlap before you switch the flow on. Read the TCPA guide for consent wording.

Frequently asked questions

What is the closest Outcraft alternative for abandoned cart calls?

Loop Voice is the closest match among the options here. It calls shoppers after a checkout starts, texts the checkout link and answers your support line, and its plans count answered conversations. Outcraft adds WhatsApp, iMessage, email and a keypad payment line, none of which Loop Voice offers today.

If nobody answers, do Outcraft alternatives text and email the shopper?

Loop Voice texts: its default abandoned-checkout flow sends the checkout link after the first call, but it doesn't send email yet. Bland AI offers texting only on Enterprise or its Agent Phone Plan, and we found no email in its docs. Klaviyo and Postscript flows send messages without calls, so there is nothing to miss.

Is there an Outcraft alternative that doesn't bill for unanswered calls?

Loop Voice does not use credits for calls nobody answers; it charges about 1.5 credits per answered conversation, from $119 a month for 120 credits. Answered calls that end without an order still use credits. Bland AI bills connected minutes, though on its own telephony each outbound attempt costs at least $0.015.

Is there an Outcraft alternative with WhatsApp?

Not among the AI calling options here: Loop Voice has no WhatsApp, and Bland AI lists it only on its integrations page while its messaging overview names SMS, RCS and iMessage. Klaviyo sends WhatsApp messages outside the US, but Meta doesn't currently support WhatsApp marketing messages to US numbers, so check your shoppers' countries first.

Can I build an Outcraft alternative on Bland AI?

Yes, if you have a developer. Bland AI has no Shopify app, so you start calls through its API or a Zapier template, and bring order data in through webhook tools. A July 2026 retail post on Bland's site says it is "not designed for small businesses or teams lacking technical expertise", though its pricing page now shows self-serve plans with no card required on Start.

When should I skip AI calls and keep email and text flows?

Skip calls if your orders average under $50 or you have fewer than 100 abandoned checkouts a month: Outcraft's FAQ says it isn't a match for self-serve stores under $50, and Loop Voice's pricing page says it works best above $50 with 100+ carts. Klaviyo's cart flow, and the timing plan for Klaviyo flows and phone calls, show how to add calls later.

Product names and logos belong to their owners and are shown only to identify the products compared.

Sources

Checked Nov 6, 2026.

Outcraft alternatives for Shopify stores