Callsy alternatives for Shopify stores
By Bawar Amadis, CEO · Last checked Oct 28, 2026
Loop Voice makes one of the apps below. We checked every app's own pages and Shopify App Store listing on Oct 28, 2026, and list our sources at the end. If something has changed, tell us at hello@loopvoice.ai.
The short answer
For an AI agent that calls shoppers who abandon checkout, the closest Callsy alternatives are Consio, Loop Voice and Outcraft. If what you need is an agent that answers your support line, look at Ringly.
What Callsy does
Callsy, whose Shopify listing gives a Vilnius address, runs AI agents that call shoppers about abandoned carts, win-back and payment reminders, then follow up by text or email when a call isn't answered; WhatsApp is also listed as a channel. Its Shopify listing shows 5.0 from 16 reviews, with merchants praising easy setup and quick support, and plans from 20 free calls up to $199 every 30 days for 500 calls and 500 texts.
Where Callsy may not fit
- Its prices differ by page: USD plans from $29 on the Shopify listing, the first 200 calls free on its cart-recovery page, and one Pro plan at €49 a month (a launch price against €99) for 380 "actions" on its homepage, which doesn't define an action.
- Its integrations page lists no helpdesk such as Gorgias or Zendesk.
- Custom caller ID numbers come only with the $199 Scale plan.
The alternatives
Consio
- Best for
- stores that want an AI agent and their own reps calling from one platform.
- What it does
- an AI voice agent that answers support calls 24/7 and, since September 2026, makes outbound calls, plus a power dialer for your reps and an SMS inbox. Works with Klaviyo, Gorgias, Zendesk, Kustomer and Richpanel.
- Price as listed
- free plan for setup; $30 a month for 100 call minutes, $60 for 400 and $120 for 1,000; AI-agent time $0.30 a minute on top.
- Shopify App Store
- 5.0 (44 reviews).
- Watch for
- AI time is billed on top of call minutes, and going over moves you up a plan automatically.
Loop Voice (our app)
- Best for
- stores that want recovery calls and a 24/7 support line from the same agent, paying only when someone answers.
- What it does
- AI voice agents call shoppers about abandoned checkouts, upsells and win-back, answer support calls 24/7, and text the checkout link during or after calls. They speak English, Spanish and 30 more languages, call Klaviyo and Omnisend segments, and hand off to Gorgias, Zendesk or Redo.
- Price as listed
- from $119 a month for 120 credits; an answered conversation uses about 1.5 credits and unanswered calls use none.
- Shopify App Store
- 5.0 (10 reviews).
- Watch for
- fewer App Store reviews than Callsy or Consio so far, and our pricing page says it works best for stores with US customers, $50+ orders and 100+ abandoned carts a month.
Outcraft
- Best for
- high-volume stores that want calls, texts, iMessage, WhatsApp and email in one sequence.
- What it does
- AI agents call shoppers after abandoned checkouts, failed payments and cancellation intent, retry and follow up by text, and answer a forwarded line 24/7. Integrates with Klaviyo, Omnisend, Zendesk, HubSpot and Salesforce.
- Price as listed
- $300 a month for up to 100 shoppers engaged, falling under $1.00 a shopper from 4,000 a month.
- Shopify App Store
- no public listing found; 4.8 on G2 (14 reviews).
- Watch for
- the $300 minimum; a shopper counts once a call is placed, even if nobody answers; and going over moves you to the next plan.
Ringly
- Best for
- stores that only need their support line answered.
- What it does
- an AI phone agent named Seth answers support calls 24/7 (order status, cancellations, draft returns, product questions) in 40 languages and hands off to your team, Gorgias or Zendesk.
- Price as listed
- $99 a month including 50 conversations, then $1.99 each; spam, hang-ups and test calls are free.
- Shopify App Store
- 4.6 (3 reviews).
- Watch for
- its pricing page says it isn't for you if "You need outbound or cold calling".
At a glance
| App | Abandoned-checkout calls | Inbound support calls | Other channels | Price as listed | Shopify App Store |
|---|---|---|---|---|---|
| Callsy | Yes | Listed on its customer service page | SMS, email, WhatsApp | 20 calls free on its listing; from $29 per 30 days | 5.0 (16 reviews) |
| Consio | Yes, by AI or your reps | Yes, 24/7 | SMS | Free plan; from $30 a month for 100 minutes | 5.0 (44 reviews) |
| Loop Voice | Yes | Yes, 24/7 | SMS | From $119 a month for 120 credits | 5.0 (10 reviews) |
| Outcraft | Yes | Yes, 24/7 on a forwarded line | SMS, iMessage, WhatsApp, email | From $300 a month for 100 shoppers | No public listing found |
| Ringly | No, per its pricing page | Yes, 24/7 | Texts during calls | $99 a month for 50 conversations | 4.6 (3 reviews) |
How to choose
- You mainly want abandoned-checkout calls at low volume: compare Callsy's entry plans, Consio's minute plans and Loop Voice's Starter plan on the calls you expect shoppers to answer.
- You want calls tied into your helpdesk: Consio, Loop Voice and Ringly list Gorgias and Zendesk.
- You contact thousands of shoppers a month across channels: ask Outcraft for its rate at your volume.
- You only need your support line answered: Ringly is built for that, and Consio and Loop Voice also answer support calls 24/7.
Frequently asked questions
- What is the best Callsy alternative?
- It depends on the job. For abandoned-checkout calls, Consio, Loop Voice and Outcraft are the closest matches; for answering your support line, Ringly. Compare them on what you'd pay per answered call, helpdesk integrations and the channels you need.
- Is there a free Callsy alternative?
- Consio's Shopify listing has a free plan for setup only, Loop Voice's listing has a free plan with 10 credits, Outcraft's FAQ says a free plan lets you launch a real campaign, and Ringly charges nothing until Seth handles real calls. Paid plans start at $30 a month on Consio, $99 on Ringly, $119 on Loop Voice and $300 on Outcraft.
- Which Callsy alternatives work with Gorgias?
- Consio, Loop Voice and Ringly list Gorgias integrations. Outcraft lists Zendesk but not Gorgias, and Callsy lists neither.
Sources
- apps.shopify.com/callsy-ai, callsy.ai, callsy.ai/shop, callsy.ai/integrations, callsy.ai/use-cases/cart-recovery
- apps.shopify.com/consio, consio.ai/pricing, consio.ai/integrations, consio.ai/updates
- apps.shopify.com/loop-voice-agent, loopvoice.ai/pricing
- outcraft.ai/pricing, outcraft.ai/faq, outcraft.ai/integrations, g2.com/products/outcraft-ai
- apps.shopify.com/ringly-io, ringly.io/pricing, ringly.io/integrations
Checked Oct 28, 2026.
