| Calendly event | When Calendly sends it | Call when |
|---|---|---|
| No-show | Someone on your side marks the invitee as a no-show | Usually: they booked and didn't come |
| Cancellation | Someone cancels, including the old time of a reschedule | The person may still want the appointment |
| Booking | Someone schedules, including the new time of a reschedule | The meeting goes better with something collected first |
A reschedule sends both a cancellation and a new booking (Calendly on rescheduled events), so reschedule a test meeting before you put a call on cancellations and check whether your flow enrolls it.
Calendly's own Automations cover reminders: on its paid plans they send emails and texts at moments such as a new booking, before a meeting starts, a cancellation or a marked no-show (Calendly Automations). Those texts come from random US numbers, and replies aren't delivered or monitored (Calendly on text messages). A call is the two-way version: the person can say what got in the way, ask a question and get the booking link by text.
