Above-market pay
We benchmark to the top of the market and pay above it. We would rather overpay the right person than underpay three.
Careers
Product
Product Manager
Own what the agent does and what the merchant sees. Turn call recordings, merchant feedback and revenue data into the next thing we ship.
Los Angeles · In office, five days a week · Full-time · Above market + meaningful equity
About Loop
Loop Voice builds AI voice agents for ecommerce brands.
The agent calls shoppers to recover abandoned carts, upsell, win customers back and handle inbound support.
We have placed 100,000+ calls for 200+ merchants and hold 5.0 stars on the Shopify App Store.
The role
Own what the agent does and what the merchant sees. Turn call recordings, merchant feedback and revenue data into the next thing we ship.
What you'll do
- Own the merchant journey from install to first recovered order.
- Write crisp specs from real calls and real numbers.
- Run the A/B tests on scripts, timing and offers.
- Sit with Customer Success and Sales every week and turn what they hear into roadmap.
- Ship with engineering and design, then measure.
What we're looking for
- You have shipped B2B SaaS that people paid for.
- You are fluent with data and with ecommerce operators.
- You write clearly and decide quickly.
- You are comfortable being wrong in public and fixing it.
Nice to have
- Ecommerce or retention marketing background.
- SQL.
What you get
Meaningful equity
Real ownership in a company built to win, not a token option grant.
Full medical coverage
Full medical coverage from day one.
Unlimited PTO
We measure output, not hours at a desk. Take the time you need to come back sharp.
Fully in office, Los Angeles
One office, one team, five days a week. Everything you need to do your best work is in the room.
Relocation and whatever else it takes
Relocation to Los Angeles covered. Then whatever else you need: the gear, the tools, the learning. We do whatever is needed to get the best people here and keep them.
We hire for Intelligence, Competitiveness and Extreme Ownership
Intelligence: You learn faster than the problem changes.
Competitiveness: You keep score and you hate losing more than you like winning.
Extreme Ownership: There is no 'not my job' here.
YOUR MOVE
Apply
Apply for Product Manager. We read every application ourselves.