Loop Voice vs Omakase
Omakase.ai is a voice and chat sales assistant that talks to shoppers on your website and can add products to the cart. Loop Voice works over the phone: AI agents call shoppers who abandon checkout and answer your store's support line 24/7, so the two cover different moments.
By Bawar Amadis, CEO · Last checked Oct 13, 2026
Loop Voice publishes this comparison. Details about Omakase come from Omakase's website, checked on Oct 13, 2026. Prices and features change, so check the linked pages before you decide.
| Comparison detail | Loop Voice | Omakase |
|---|---|---|
| What it is | AI voice agents for ecommerce: outbound sales calls and inbound support | On-site voice and chat sales assistant for Shopify stores |
| Outbound AI calls to abandoned checkouts | Yes | No phone calls described |
| Inbound AI phone support | Yes, 24/7 | Not described; it talks to visitors on your website |
| SMS | Yes | Not shown |
| Platforms | Shopify, WooCommerce, Magento, Shopline | Shopify (app with product sync and add-to-cart) |
| Starting price (as listed) | From $119/month for 120 credits | $49, $149 or $399 a month; Enterprise custom |
| Shopify App Store rating | 5.0 (10 reviews) | Not checked |
When Omakase is the better pick
- You want an assistant that answers questions and recommends products while shoppers are still on your site.
When Loop Voice is the better pick
- You want to reach shoppers by phone after they leave without buying.
- You want your support line answered 24/7.
How pricing compares
Omakase lists Intern at $49, Associate at $149 and Principal at $399 a month, with Enterprise on request. Loop Voice starts at $119 a month for 120 credits.
Using both
They don't overlap: Omakase works while the shopper is on your site, and Loop Voice calls after an abandoned checkout and answers your phone line.
Frequently asked questions
- Does Omakase make phone calls?
- Its website describes voice and chat conversations with visitors on your site, not phone calls.
- Can I use both?
- Yes. Omakase helps shoppers on the site; Loop Voice calls after an abandoned checkout and answers your support line.
- Which recovers abandoned carts?
- Loop Voice calls shoppers after they abandon checkout; Omakase works before they leave the site.
- Which platforms do they support?
- Omakase names Shopify. Loop Voice is on the Shopify App Store and also integrates with WooCommerce, Magento and Shopline.